Service Standards
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We've all seen drivers do crazy things while driving to or from Silver Spring. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking fro...Published on: May 29, 2012 -
All Maryland pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to n...Published on: Jun 19, 2012
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Some Silver Spring vehicle owners wonder why ALLEN AUTOMOTIVE and other Silver Spring auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at ALLEN AUTOMOTIVE for a...Published on: May 14, 2013 -
We find that a lot of Silver Spring drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles&nb...Published on: Dec 25, 2013
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We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...Published on: Feb 07, 2014 -
There are some things drivers should know about Silver Spring car service and repair. First and foremost, ALLEN AUTOMOTIVE cares about you and your family's safety. And we really appreciate your bus...Published on: Aug 27, 2014
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Today we're going to talk about on-board diagnostics and the questions we hear from folks around Silver Spring, Maryland, who need answers about diagnostic services. They want to know what diagnostics...Published on: Sep 23, 2015 -
One might say the most challenging part of being an automotive service technician at ALLEN AUTOMOTIVE is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. The...Published on: May 25, 2016
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When you drop your vehicle off at ALLEN AUTOMOTIVE in Silver Spring, they don't just poke around under your hood looking for stuff to do. ALLEN AUTOMOTIVE professionals have lists and procedures ...Published on: Mar 07, 2017 -
About 80% of the vehicles on Silver Spring roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't pe...Published on: Jun 05, 2017 -
A big part of the service we provide at ALLEN AUTOMOTIVE for our Silver Spring customers is education. We want you to feel confident with your service decisions. And we're always open to questio...Published on: Aug 20, 2017 -
Silver Spring drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of ...Published on: Dec 02, 2018