Some Silver Spring vehicle owners wonder why ALLEN AUTOMOTIVE and other Silver Spring auto repair shops charge a fee for vehicle diagnostics.
Receiving a diagnostic charge at ALLEN AUTOMOTIVE for a tricky automotive problem shouldn't be a surprise. In the Silver Spring area, automotive diagnostics can cover quite a range. If you hear a noise in your vehicle brakes when you slow down in rush-hour traffic on a busy Maryland road, you pull off at the next off-ramp and take a quick visual check. That is usually enough to know what needs to be done. If you're having an intermittent problem with your vehicle engine, however, a ALLEN AUTOMOTIVE diagnosis may be much more involved.
Much of the Silver Spring driver's confusion comes when the problem involves the Check Engine light. The Check Engine light comes on when the engine management computer has sensed a problem.
There's a common misconception among Maryland drivers that the trouble code tells the ALLEN AUTOMOTIVE technician exactly what's wrong. They wonder why there is a diagnostic charge because the scanner quickly gave the diagnosis.
In reality, it is not that easy and straightforward. The computer monitors many sensors throughout the vehicle. When one of these sensors has a reading that's out of parameters, the computer will record a trouble code and turn on the Check Engine light.
The vehicle computer's trouble code just tells the ALLEN AUTOMOTIVE technician what engine parameter is out of range, not what's causing it. The technician needs to determine the underlying problem that's causing the malfunction.
There are many problems that could cause a troublesome sensor reading for ALLEN AUTOMOTIVE customers. The service advisor makes a list of the most likely causes and begins tracking down the source of the problem. This takes time.
Silver Spring service centers subscribe to databases that document possible causes for all the possible trouble codes. The databases outline procedures for confirming a diagnosis and provide the documented repair. These databases are specific to each vehicle and engine combination.
Some diagnoses are quick and easy. Others are more involved, time-consuming and difficult. Of course ALLEN AUTOMOTIVE wants to figure out what's wrong with your vehicle and get you back on the road as quickly as possible.
ALLEN AUTOMOTIVE
2424 Linden Lane
Silver Spring, Maryland 20910
301-587-6755-
www.allensautomotive.com